Sprocket Mobile dramatically reduces data entry while increasing data accuracy.

Sprocket Mobile for Palm devices allows technicians to enter data in the field with an inexpensive Palm hand held device, and then upload and sync this information to the Sprocket database from a desktop computer.

Sprocket Mobile for Mobile Phones packs loads of features into a small package. With a phone such as the Nextel i355, technicians can use a single device to receive work orders in real time (notifed by "net alerts"), enter work results, and communicate with other employees through regular mobile service or push-to-talk functionality.

Sprocket Mobile for Pocket PC devices allows technicians to manage materials across any wireless connection, handling physical counts, issues, and returns with ease and transform inventory control into a simple, day-to-day task.

Communicating with customers and employees is an important but often-overlooked part of make sure work is being done right. Email notifications and custom surveys close this loop, allowing you to automatically request the feedback of the people who requested the work. You'll know for certain if work is being completed to their (and your) satisfaction.

Sprocket is founded on its rock-solid Work Order system. Work order submission and completion is quick and easy.

Sprocket is easily configurable to hand a traditional work order dispatching scenario in which work orders are created, printed, and handed out, and then handed back in when work is completed to await data entry.

However, Sprocket's Work Order system really shines in its ability to automate the work order process. Simply fill in a few fields on the screen and click "submit" to automatically dispatch your work to the correct technician. Then give technicians the ability to securely view their work orders directly from the web, closing the work orders themselves when they are complete.

The Work Order Module is a Sprocket Core Module.

Sprocket's Preventative Maintenance module allows for full schedule-based automation of work order generation. Simply create a schedule for your work orders, and let Sprocket do the rest.

The Preventative Maintenance module can handle any schedule that you need, including schedules that require different tasks at different times in the cycle.

The Preventative Maintenance module is a Sprocket Core Module.

Sprocket's Inspections Module is fully integrated with the work management module to provide a "closed loop" solution for facilities trying to identify potential problems with equipment, locations, and service before real problems occur. 

The Inspections Module allows you to create custom inspections and automatically generate work orders for items that fail inspection or are non compliant.  As your technician is completing his inspection, from a hand held or sheet of paper, he is working off of a predefined set of questions and answers.   If he marks the appropriate answer to the corresponding question, it will trigger Sprocket to automatically generate and route a work order to the correct supervisor or technician. 

This results in three big benefits to the customer.  First, it ensures that the appropriate work orders are created and assigned to the correct personnel.   Two, it eliminates all of the time you and your staff spend manually generating work orders after completing an inspection.  Three, because all inspection history and results are tracked within Sprocket, you can now produce a paper trail in the case you get audited for a compliance related issues.    

Example Inspections include: Restroom Quality Control, Fire Safety and Code Enforcement, Storm drain condition Inspection, Forklift Usage Inspections, Lighting Inspections and Hotel Room Occupancy Inspections. Because of the flexibility that exists within this module, work orders can be created, email notifications sent, equipment and location records created, and even schedules can be created.  Challenge us to create your current or potential inspection! 

For more information or a customized demonstration, contact a Sprocket Consultant today!  1-866-891-4363 or sign up for a demonstration on the top of the page.

Track spare parts, paper products, tools, and much more with Sprocket's Inventory Module.  This module makes inventory management easy and accurate.  Here are some of the great features:

• Bar code inventory
• Scan bar codes to issue, return, and count with hand held
• Automatically reorder inventory below re order points
• Transfers costs to charge to: work order, locations, equipment, account, T&M Account, and more.
• Report on costs centers to track usage of inventory
• Report on missing products with Physical Count Report to determine procedure compliance and shrinkage

Consider a customized demonstration to show you how Inventory features and benefits would work for you.